Better Services with Trauma-Informed Care gives you practical skills to support clients who have experienced trauma in the past. When you work with clients, you can cause harm by reminding them of previous bad experiences. This reduces the chance that clients will engage with you or your service.

There are lots of ways you might remind them of negative past experiences, and you'll learn to identify and avoid these in this training.

In this course, you'll learn practical skills to deliver services that are:

- less likely to remind clients of painful past experiences
- more likely to engage clients
- more likely to achieve positive outcomes