Introduction to Cultural Competence - Bundle 2
This course equips you with the essential knowledge and practical skills to effectively engage with people from diverse cultural and language backgrounds. You'll learn how to minimise misunderstandings arising from cultural or language differences and practice your skills through interactive simulations. This bundle also provides a framework for understanding Australian cultural diversity, setting a clear and positive agenda for creating an inclusive workplace for refugees and migrants.

Course Overview - Bundle 2 includes:
- Unit 1: Key Knowledge (60 mins)
Essential knowledge of cultural competence, perfect for building foundational understanding.

- Unit 2: Practical Skills (60 mins)
An ideal complement to Unit 1, focusing on in-depth skills for working with migrant and refugee clients.

The total time to complete both units is approximately 2 hours, and our training is accessible on desktop, tablet, or mobile devices.

Learning Goals:
Upon completing the Introduction to Cultural Competence Suite, you will gain:

Knowledge of:
- Australian cultural diversity and relevant government policies
- The experiences of migrants and refugees prior to arriving in Australia
- Frameworks to reduce service barriers for migrants and refugees

Skills to:
- Reduce unconscious bias
- Communicate effectively using plain language
- Assess understanding to ensure clarity
- Work effectively with interpreters and translation services

Certificates and Progress Tracking:
Certificates are issued upon course completion and are available for download. You have 12 months from enrollment to complete the training. Progress is saved automatically at the end of each section, supporting a flexible learning pace.

Technical Requirements:
You can access the training on any device—desktop, tablet, or mobile phone—allowing you to learn on the device that suits you best. For the best experience, complete this training using Google Chrome, Firefox, or Safari browsers. These browsers ensure optimal compatibility and performance.

The Intro to Cultural Competence course has been completely redesigned, featuring new resources and content that are clearer and more engaging than ever. Join us to strengthen your cultural competence today!